Holder: ALMENIBOR SL
Address:C/ Can Xico s/n
CIF: B59987825
Telephone: 938 466 936
URL: https://stivibags.es/
E-mail: info@stivibags.com
These conditions govern and apply to all sales made by ALMENIBOR SL, from its website accessible through the URL https://stivibags.es/
Placing any order implies that you have read and accepted these conditions of sale. If you wish, you can print a copy of this document, in order to facilitate future references, as well as your knowledge.
These General Conditions will remain in force and will be valid for as long as they are accessible through the Website, without prejudice to the fact that ALMENIBOR SL reserves the right to modify, without prior notice, both the General Conditions, where applicable the Specific Conditions, as well as any of the legal texts that are displayed on the Website. In any case, access to the Website after its modification, inclusion and/or replacement, implies acceptance of the same by the user.
Access to and consultation of the catalogue of products and/or services published on the Website ALMENIBOR SL is free and open to the public, and user registration is not necessary.
Likewise, in order to begin the process of contracting the products and/or services displayed on the Website, it is essential that users register as a user, following the instructions provided below.
It is an essential requirement to be able to register as a user to be over 18 years of age and to provide, through the form provided by ALMENIBOR SL on the Website, all the required data identified as mandatory. The registered user assumes that his or her user account is personal and non-transferable, and both natural persons and legal persons may register on the Website.
Every registered user will have an access password, which will be in all cases personal and non-transferable. The user may modify or recover this password at any time, following the procedure provided on the Website. Under no circumstances will ALMENIBOR SL know this password, which will remain encrypted in ALMENIBOR SL's systems.
By virtue of the above, it is the user's obligation to immediately notify ALMENIBOR SL of any event that may allow the improper use of the identifiers and/or passwords, such as theft, loss, or unauthorized access to them, in order to proceed with their immediate cancellation. As long as such events are not communicated, the provider will be exempt from any liability that may arise from the improper use of the identifiers or passwords by unauthorized third parties.
The legal relationship arising from registration as a Client of the Website https://stivibags.com/ has an indefinite duration. Either party may terminate or suspend this contractual relationship unilaterally at any time and without further cause than its will in this regard, without prejudice to the obligations arising from the formalization of orders prior to the termination of the relationship. The Client may unilaterally exercise the right of termination through the account cancellation process.
In any case, once the deregistration has been carried out, the user may request a new registration, although the provider's right to not admit said registration is preserved in the event of a conflict or controversy arising between the parties, which is pending resolution or which has ended with recognition of fault or negligence by the user and/or harm to the provider, its collaborators and associates or its users, clients or potential clients.
The products and services offered, and their characteristics, as well as their price appear on the screen.
ALMENIBOR SL reserves the right to decide, at any time, the products and/or services offered on https://stivibags.com/. ALMENIBOR SL may at any time add products and/or services to those offered. Likewise, ALMENIBOR SL may withdraw or stop offering, without prior notice, any of the products and/or services offered on https://stivibags.com/.
Once on the Website https://stivibags.com/, and to access the contracting of the products and/or services, the user must to follow the instructions indicated in the purchasing process, which implies reading and accepting the general conditions of purchase, and particularities described in https://stivibags.com/.
All information regarding the products and/or services offered by ALMENIBOR SL for its Online Channel will be published through the Website, indicating the following information regarding each of them:
Product image, title, description, measurements, amount with VAT incl.
ALMENIBOR SL may, at any time, add new products and/or services to those included on the Website, it being understood, unless otherwise provided, that such new products will be governed by the provisions of the General Conditions in force at that time.
ALMENIBOR SL aims to ensure the availability of all products and/or services that it advertises on https://stivibags.com. However, in the event that any product is not available, or if it has run out, the customer will be informed in the following way: By email.
If the product and/or service is not available, and notifying the user, ALMENIBOR SL may supply the user with a product and/or service similar in characteristics without an increase in the price, in which case, the user may accept or reject it by exercising the right to withdraw from and terminate the contract.
In the event of unavailability of all or part of the order, and the user rejects the replacement products, the previously paid refund will be made using the same payment method used.
In order to provide the service, ALMENIBOR SL will provide the user with access in the following manner: By email
Once the user has selected the products and/or services offered by ALMENIBOR SL, the user must follow the phases of the contracting process indicated below:
– Shopping Cart Validation: Once the User has finished selecting the products he/she wishes to purchase, he/she must validate his/her shopping cart, which will show him/her the selected products, the number of units, their price, any discount, and shipping costs.
– Provide Billing and Shipping Information: Once the User has validated his/her shopping cart, he/she must provide ALMENIBOR SL with the billing and shipping information for the products, and must expressly accept, by checking the corresponding box, these Terms and Conditions. If you do not check the acceptance box, the Website will not allow you to continue with the contracting process.
- Select the Payment Method: the User, once he/she has provided the billing and, where applicable, shipping information, must select the payment method. Currently, ALMENIBOR SL validates the following payment method: Credit or debit card.
- Payment of the total amount: the User will be automatically redirected by the system to the online payment platform (POS) of the corresponding banking entities.
- Confirmation of the Purchase: ALMENIBOR SL will send the Client an email confirming the order at the time of the effective payment of the purchase by the Client, and then one when it has been processed and is ready to be sent.
All products and/or services offered on the Website are associated with the final price of the product, as well as, where applicable, any discounts that may apply to said purchase.
The prices shown on the Website apply exclusively to the Products offered through said Channel and for as long as they remain published.
Product prices are always shown in euros and VAT included, as well as any other applicable taxes, being those in force and legally applicable at that time.
ALMENIBOR SL expressly reserves the right to modify prices at any time, without prior notice. However, in any case, the rates in force indicated on the Website at the time of placing the corresponding order will apply.
To proceed with payment, the Customer must follow each and every one of the instructions shown in phase 3 of the electronic contracting process, described above.
All payment methods provided by ALMENIBOR SL are subject to checks and authorizations by the payment method issuing entities (card issuers and/or payment account issuers), but if said entity does not authorize the payment, the purchase procedure initiated cannot continue, the order will be automatically cancelled, and the purchase of the Product or Products requested will not be deemed to have been made.
The charge for the price of the Products, the costs of the shipping service - if applicable - as well as any taxes that may be applicable, will only be made at the time of formalizing the order. Shipping costs are included for the entire territory of mainland Spain, Andorra, except the rest of the world. If in doubt, contact us at +34 938 466 936.
To carry out the electronic payment, an electronic commerce payment gateway is installed, provided by authorized banking entities. All data provided to ALMENIBOR SL for these purposes are duly encrypted to ensure maximum security and confidentiality, and are hosted on a secure server certified according to the "Secure Socket Layer" (SSL) protocol.
Products purchased through the ALMENIBOR SL Website will be sent to the postal address indicated on the order form. This address may not be a post office box or public place, such as public roads, squares, stations, airports or other similar places.
In the event of a request for home delivery, delivery will generally be made within 5 to 15 working days from confirmation of the order, at the postal address included in the order details, except in the case of force majeure. The delivery note will be sent together with the Product or Products, as well as the invoice.
The order will be delivered to the address designated by the user at the time of purchase.
The delivery area is in the following areas: Spain peninsula.
The User has the right to withdraw from the purchase made through the Website and, therefore, if not satisfied, may return the Product within a maximum period of fourteen (14) calendar days from the date of acquiring possession of the product/s or from the formalization of the contract in the case of contracting service provision.
The right of withdrawal may be exercised through the following channels:
Through the After-Sales Service of the nearest Distribution Network establishment, always providing the Proof of Purchase.
Through the Website, by filling out the web form attached to the return request.
By contacting Customer Service, where the steps to follow will be indicated.
The return will include the purchase amount and, if applicable, the delivery costs. The return will be made using the same payment method with which the Product was purchased, deducting the return costs that will be borne by the customer.
The Customer must return the products subject to withdrawal without any undue delay and in any case no later than 14 calendar days from the date on which the decision to withdraw is communicated.
The refund of the amount corresponding to the withdrawal will be made within a period of 14 calendar days from the date on which the decision to withdraw from the contract has been effectively and unequivocally communicated and provided that the goods or products subject to withdrawal have been previously received; otherwise, the payment may be withheld until receipt of said goods or until the Customer proves that the goods have been returned.
The following are excluded from the right of withdrawal:
The provision of services, once the service has been fully performed.
The supply of goods or services made to the Client's specifications or clearly personalized.
The supply of sealed goods that are not suitable for return for reasons of health protection or hygiene and that have been unsealed after delivery.
The supply of sealed audio or video recordings or sealed computer programs that have been unsealed by the Client after delivery.
The supply of digital content (not provided on a physical medium) when performance has already begun. The Client expressly acknowledges that once the digital download has begun, he will lose all rights to the digital content. the right of withdrawal.
Any other goods or services covered by art. 103 of RDL 1/2007, of November 16.
The Client will be responsible for the decrease in value of the goods resulting from handling them other than what is necessary to establish their nature, characteristics or operation. In any case, in order to exercise the right of withdrawal, it is necessary that the Products be returned in their original packaging together with the invoice. In the event that they are returned without said original packaging or with damage, the amount to be paid to the Client for the return of the product will be reduced by the corresponding amount. Before returning the Product, the Customer must ensure that it is properly protected and sealed so that it does not suffer any damage during transport.
When the Product or Products purchased present a lack of conformity because they do not correspond to the characteristics offered, they present defects that prevent their normal use in accordance with their nature, or they do not offer the features described for them, the Client will have the right to the repair of the purchased good within a period of 14 days from the purchase and under the conditions and with the means of proof regulated in the Revised Text of the General Law for the Defense of Consumers and Users, without prejudice to the powers of the Point of Sale to verify the veracity of the defects, their origin and the time of their appearance. In the case of online sales, the client must send an email attaching a photograph of the product.
Any query, suggestion, complaint or claim regarding the online sale of the Products can be made through our Customer Service:
Tel.: +34 938 466 936
All information provided during the contracting process will be stored by ALMENIBOR SL, in its capacity as the person responsible for and manager of the Website, as well as the person in charge of processing the order data on behalf of the Point of Sale, which for all purposes will be responsible for the File containing the personal data of the Clients who have actually made the purchase or sale.
The data collected will be made available to the transport and logistics company in charge of delivering the item purchased through the website https://stivibags.com as well as to any other operator involved in the purchase and/or delivery process for the purposes of fulfilling the contract or contracts with the customer and the relationships derived from them. In any case, before communicating the Customer's personal data to any third party, the Customer must expressly accept it beforehand.
Likewise, and unless the Client has expressed his/her opposition, the user expressly consents to the processing of his/her personal data to send information of interest, news and offers on the products and services of ALMENIBOR SL through any means, including mail, email, SMS or similar. To unsubscribe from the advertising communications service, you can do so through https://stivibags.com/ or request it in accordance with the provisions of the Privacy Policy of ALMENIBOR SL.
Likewise, the user may contact, to exercise their rights of access, rectification, cancellation and opposition, ALMENIBOR SL with CIF B59987826 and with address at C/ Can Xico s/n, or by email to https://stivibags.com/ proving their identity in both cases. The processing of personal data by ALMENIBOR SL, the Points of Sale, as well as any other information requested for access and use of the Website, will be governed by the provisions of the Privacy Policy of the Website https://stivibags.com/
These conditions have been set out in due time, in accordance with current legislation. Likewise, ALMENIBOR SL makes these General Conditions available to you, so that they can be stored and reproduced, thus complying with the legal duty of prior information.
ALMENIBOR SL reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the Website, its functionalities and/or the contents that are incorporated therein. You expressly acknowledge and agree that ALMENIBOR SL may at any time interrupt, deactivate and/or cancel access and/or use of the Website, without ALMENIBOR SL being liable for this.
In the event that any provision or provisions of these General Conditions are considered null or inapplicable, in whole or in part, by any competent Court, Tribunal or administrative body, such nullity or inapplicability shall not affect the remaining provisions. In such case, the affected clause or clauses shall be replaced by another or others that have the most similar effects to those replaced.
The parties expressly agree that this contract will be governed and interpreted, in all its terms and conditions, in accordance with current Spanish legislation.
The parties expressly submit, for any questions or differences that may arise due to the interpretation, fulfillment and execution of this contract, to the jurisdiction and competence of the Courts and Tribunals corresponding to the buyer's address or to those of the place of fulfillment of the contractual obligation.
To make claims regarding the use of our services, you can contact us by mail at the email or physical address indicated in the "Identification" section, committing ourselves to seek an amicable solution to the conflict at all times.
Last update: 01/10/2025